Privacy Policy

Privacy Policy

Welcome to Agatti’s Privacy Policy.

This policy explains how Agatti collects, uses, shares, and protects your personal information when you use our website or purchase our spices, masalas, and related products (“Products”). By using our website or products, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or products.

Information We Collect

Personal Information: We may collect personal details such as your name, contact number, email address, billing/shipping address, and payment information when you place an order or contact us.

Order & Transaction Information: We collect information related to your purchases, order history, and payment confirmations for record-keeping and support purposes.

Usage Information: We may collect information about how you interact with our website, such as pages visited, time spent, and browsing preferences.

Cookies and Similar Technologies: We use cookies and similar tools to improve your browsing experience, analyze traffic, and remember your preferences.

How We Use Your Information

Order Fulfillment: To process, confirm, and deliver your orders and communicate updates related to them.

Customer Support: To assist with inquiries, handle complaints, or provide after-sales service.

Product and Service Improvement: To understand customer preferences and enhance product quality and website experience.

Marketing and Communication: With your consent, we may send updates, offers, and newsletters about Agatti’s products and promotions.

Information Sharing

Third-Party Service Providers: We may share limited information with trusted third parties that help us operate our business, such as shipping partners and payment gateways. These providers are obligated to protect your data and use it only for the intended purpose.

Legal Compliance: We may disclose your information if required by law, legal process, or government request.

Your Choices

Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Cookies: You can manage or disable cookies through your browser settings, though some website features may not function properly without them.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

In the event of a data breach, we will take prompt steps to notify affected users and comply with applicable legal requirements.

Data Retention

Agatti retains personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children’s Privacy

Agatti’s website and products are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

Agatti reserves the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 [email protected]